HVAC and Plumbing FAQ:
LA & Orange County

Absolutely. Service All-Stars is a fully licensed HVAC contractor and plumbing company, bonded and insured to protect you, your home, and our team. We serve all of Los Angeles County and Orange County, from Anaheim to Long Beach and everywhere in between.

Always. Before we touch anything, you receive a clear written estimate. We back this with our No Change Order Guarantee; unless specifically noted in writing, the price we quote is the price you pay. No hidden fees, no last-minute add-ons.

We provide HVAC service in LA and Orange County, including Long Beach, Anaheim, Huntington Beach, Pasadena, Torrance, Marina Del Rey, Gardena, Seal Beach, Fullerton, Newport Beach, and dozens more surrounding communities. If you're not sure whether we cover your neighborhood, just call — we likely do.

Yes. 24/7 emergency HVAC repair is a core part of what we do. AC failures in SoCal summers and heating emergencies on cold winter nights don't wait for business hours, and neither do we.
Call (833) 687-0145 any time, day or night, for immediate dispatch.

Our annual maintenance membership gives you front-of-line access, exclusive pricing, and the full safety net of our Lifetime Craftsmanship Guarantee. Here's how members compare to standard service.

Warm air from your AC is usually caused by one of three culprits: low refrigerant (often from a leak), a dirty condenser coil, or a failed compressor. Start by checking that your thermostat is set to Cool, and the air filter isn't clogged.

If the issue persists, don't wait; running the system in this state can cause compressor damage. Our All-Stars can diagnose and repair the root cause, usually the same day.

⚡All-Star Tip: Replace your filter monthly in LA summers to prevent restricted airflow.

We recommend a professional AC tune-up once a year, ideally in early spring before peak summer heat. In high-use areas like Los Angeles and Orange County, where systems run nearly year-round, annual maintenance prevents breakdowns, keeps energy bills in check, and extends equipment life.

Members of our All-Star Service Plan receive annual tune-ups as part of their membership, keeping their systems in peak condition.

A well-maintained central AC system lasts 15–20 years. In Southern California's demanding climate, systems that skip annual maintenance often fail around the 10–12-year mark. If your unit is over 12 years old and requiring frequent repairs, a replacement is often the smarter investment.

Yes. Service All-Stars offers flexible financing options for customers in Los Angeles and Orange County with approved credit. You deserve a comfortable, efficient system regardless of budget. Ask your technician about current financing plans during your free in-home assessment.

Before calling, run through this quick checklist:

1. Make sure the thermostat is set to Heat, and the temperature is set above room temperature.
2. Check your circuit breaker; a tripped breaker is a common culprit. (3) Inspect the air filter; a severely clogged filter shuts down a furnace.

If all of these check out and the heater still won't start, call us. It may be an ignitor, flame sensor, or gas valve issue that needs a pro.

A mild dusty smell at the start of the season is normal. It's just dust burning off the heat exchanger. However, if you detect a persistent burning plastic smell, a rotten egg odor (possible gas leak), or smoke, shut the system off immediately, ventilate the area, and call us.

Furnace repair costs in the Los Angeles area vary depending on the part and complexity (minor fixes like ignitors or capacitors tend to cost less, while heat exchanger replacements or control board failures tend to cost more).

What we can promise is a clear, written estimate before any work begins, backed by our No Change Order Guarantee. The price we quote is the price you pay. All-Star Service Plan members receive priority pricing on all repairs.

Step 1: Immediately shut off your main water supply to your home. The shutoff valve is typically near the meter or at the side of the house.

Step 2: Turn off your water heater to prevent damage.

Step 3: Call us. Our All-Star plumbers respond to emergencies in the LA and Orange County area. Don't attempt DIY repairs on burst pipes; improper fixes can cause mold or structural damage down the line.

Key warning signs include: discolored or rusty water, low water pressure throughout the home, frequent leaks in multiple areas, and pipes that are 50+ years old (especially original galvanized steel). We specialize in copper repiping, which delivers lasting reliability. If you're in an older LA or OC home, a free assessment can tell you exactly where you stand.

Yes. Our All-Star plumbers handle both residential and light commercial plumbing projects throughout Los Angeles and Orange County, from emergency repairs to full system upgrades. Every job, large or small, comes with our "every job is a victory" commitment.

For emergencies, we dispatch a technician as fast as possible (in most cases within a few hours). We offer 24/7 emergency service throughout Los Angeles and Orange County. All-Star Service Plan members receive priority scheduling, meaning they jump to the front of the line during peak periods.